Hello, I'm Lu.
I'm Experience Design Manager at Deloitte Digital and lead design projects in private and public sector across Australia. I also co-organise of Ladies that UX in Brisbane, a meet up for women in design.
I'm originally from Brazil and I've been working with digital design and online strategies since 2007. I'm passionate about the power of design and technology to improve lives.
I love traveling. I sometimes blog about it (in Portuguese only - the blog is called JaFui.La - the name means something like I've been there in Portuguese).
Tech plays a big role in my life, but I really appreciate to put my laptop away and spend time outdoors hiking and rock climbing (or trying to). I also recently got my advanced open waters scuba diving licence.
In 2006 I started a bachelors in Communications Sciences (Major in Creative Advertising) at School of Higher Education in Advertising and Marketing - ESPM. As I wasn't interested in mass media, in 2007 I started to make my way to digital and I got my first job, in a local digital agency in Rio.
In 2008 I moved to Lisbon for a while to study Visual Design at IADE Creative University, with a scholarship program. When I came back to Rio in 2009 to finish my bachelors, I joined Globo.com, the internet division of the biggest media group in South America.
I worked there for 4 years. I made some good friends and learnt a lot about UX in practice, we were over 30 UX designers and god knows how many developers - it was a huge team of some of the best professionals I know. I also did a bunch of training, courses in UX design, presentation skills and agile methodologies. Including a Degree in Usability, Information Architecture and Interface Design from Pontifical Catholic University of Rio de Janeiro.
I left Globo in 2013. I then worked as Senior UX Designer in agencies in Brazil and Australia, where I moved to in 2014 to do a Masters degree at the Queensland College of Art (Griffith University).
At the start of 2016 I joined Deloitte Digital. An award winning studio owned by Deloitte, the largest professional services network in the world by revenue and number of professionals.
In my role at DD, I lead complex design projects in private and public sector, but I also operate further than the delivery level.
Although I’m still hands on and love being on the tools, I'm involved in scoping design projects, shaping our engagements and resourcing our teams accordingly. I also work on capability development and training programs for our designers.
Rio de Janeiro 2013 - 2014
User Experience Specialist
Rio de Janeiro 2009 – 2013
UX Designer and Information Architect
For more details, visit my LinkedIn.
Brisbane 2016 - present
Jul/18 - Experience Design Manager
Jan/16 to Jun/18 - Senior UX designer and researcher
Head of User Experience
Masters of Arts in Visual Arts (Design)
2014 - 2015 Queensland College of Art / Griffith University - Brisbane, Australia
Specialisation in Usability, Information Architecture and Interface design
2011 Pontifical Catholic University of Rio de Janeiro - Rio, Brazil
Bachelor in Social Communication (creative advertising)
2006 - 2010 ESPM-RJ – School of Higher Education in Advertising and Marketing - Rio, Brazil
Study Abroad Program (Visual Communication)
2008 - 2009 IADE Creative University - Lisbon, Portugal
Ladies that UX
CoderDojo is a global network of free computer programming clubs for young people. The program is for kids from 7 to 17 years old. I used to mentor the youngest ones. They learn principals of programming using a software developed by MIT especially for kids. You don't really need to know any programming language to use it. There are Dojos in more than 60 countries (I strongly recommend you to find one around to you and make a visit). I occasionally volunteer at the one in the Brisbane Library.
TETO Brasil (techo.org)
There are around 16 million Brazilians living on extreme poverty (the richest 10% of Brazilians receive 42.7% of the nation's income, while the poorest 34% receive less than 1.2%). So, when living in Rio I used to do volunteer work at TETO (techo), an organisation that mobilises youth volunteers to fight extreme poverty in Latin America.
On the weekends, I used interview families, help to compile all interviews and help to build the pre-builded houses. Beside this, I've also worked with Digital Communications for Teto Brasil to advertise our events, actions and help to find new partners and volunteers.
I proudly support them and I encourage you to do it too.