I'm a user experience designer and researcher based in Australia. And I'm also a bit of a traveler.
Some past and upcoming projects
I’ve worked with a range of industries, from banking and public sector to media products like Big Brother and The Voice.
THE VOICE (2013) I worked for the website of The Voice Brasil (2013), the Brazilian edition of the American reality television singing competition. In Brazil this show is aired by TV Globo. For more details, visit my Behance.
SUNCORP INNOVATION LAB (2016)
Suncorp is one of Australia's largest banks. I've worked on something with their Innovation Lab team, in a partnership with Deloitte Digital.
TELSTRA (2016/17) Telstra is the largest telco and media company in Australia. They operate teleco networks, mobile, internet access, pay television and other entertainment products and services. I've worked on something related to their media products subscriptions (like Netflix, Stan, AFL subscriptions, movies, etc).
CIVIL AVIATION SAFETY AUTHORITY - AUSTRALIAN GOV (2016) - CASA is the government department responsible for the regulation of civil aviation, in Australia. I worked on a digital tool to improve the interactions between pilots, ground crew, drones operators and aircraft operators (it's still under development).
RACQ (2016/17) The Royal Automobile Club of Queensland (RACQ) is a motoring club that provides roadside assistance, insurance and financial services. I've been involved as designer and researcher on something for RACQ.
BIG BROTHER (2009) I participated on the design and development team for the Big Brother Brazil Season 9 website. I worked on the user interface design, functional documentation, Search Engine Optimisation.
GLOBO.COM (2011) Globo.com is the most accessed portal in Brazil. The homepage is a gateway to the websites and products of Globo Organisations like globo esporte, G1, magazines sites, newspapers as well as TV news programs, soap operas and other TV programs portals. I worked on the homepage in 2011 (the current version in production is not mine). For more details, please visit the project on my Behance.
G1 (2012) G1 is most accessed news portal in Brazil. I've worked in several projects related to the portal over a year's time. The biggest one was The Local News - a partnership made between our TV affiliates and G1, for the purpose of covering the entire country within G1. The portal covers news about approximately 6000 cities in Brazil, all filtered using semantic content. For more details, visit the project on my Behance.
ATLANTICA HOTELS (2013) Atlantica is the biggest privately held hotel network in South America, with more than 80 hotels all over Brazil. They have currently 10 brands, including luxury brands 4Points by Sheraton and Radisson. I worked on two different projects for them, with Agencia Amo.
ALLIANZ GLOBAL ASSISTANCE (2016) Allianz in a global player in the insurance industry. I've worked as UX researcher on something for Allianz in Australia.
QSUPER (2016) QSuper is Queensland’s largest super fund. Deloitte Digital worked as their partner designing, building and delivering a fully integrated online experience. I was engaged to the project as UX Researcher, interviewing users, designing User’s Journey Maps and preparing and conducting the usability testing at the prototype stages. Read more about it at Deloitte Digital.
FIRJAN (2013/14) FIRJAN System is a network of private nonprofit organisation that promotes business competitiveness, education of industrial workers in the state of Rio de Janeiro. The website had an enormous amount of information to be organised. I worked on it with Agencia Amo in 2013 and 2014, they just finish developing in 2015, so you can check it out online. For more details, visit the project on my Behance.
QUEENSLAND URBAN UTILITIES (2016) QUU is the main water provider in QLD, Australia. I've been involved in the design of their customer portal. Mainly responsible for prototyping and Usability Testing. For more details, check the project page on my Behance.
AUSTRALIAN TAXATION OFFICE (2015) I worked on a project with the ATO design team. My responsibilities included designing wireframes, interactive prototypes and planing usability testing.
TATTS GROUP (2015) Tatts is one of the biggest player in gaming/lotteries in Australia. I worked with them designing a Self Betting terminal, a machine placed in pubs and agencies. It allows users to place and pay for their bets, without the need of human interaction. I did contextual inquiry, personas and User Interface Design.
DIGITAL STRATEGY - Competitor analysis, business requirements, product structure and strategy plan.
INTERACTION DESIGN - Wireframes and interactive prototypes.
USER RESEARCH - Personas, A/B test, investigative user studies, contextual inquiry and usability testing.
INFORMATION ARCHITECTURE - Card sorting and IA workshops, navigation and web-ontology.
IMPLEMENTATION - Support throughout build phase.
ANALYTICS AND IMPROVEMENTS -Track data to keep improving the product and the user experience.